Members of a homogenous organization never develop the ability to work with different people. When they are put to the test by operations that require working with or serving people who are different, they will fail.

A curious leader learns about the people they lead and finds the best ideas. Curiosity is a performance advantage.

Inclusive leaders can’t rely on a single leadership style. They must be dexterous with a range of styles and behaviors to be able to engage a range of followers.

The strongest way to avoid subconsciously favoring any group of followers is to consciously reject the idea of groups.

Inclusive organizations will outperform exclusive ones, but inclusive leadership is hard work. Only those leaders who understand the reason why will be able to achieve their team’s best performance.